In the next 5 years, retail will change more than it has in the previous 50. Why?
Because customer expectations of what a retail experience should be are changing rapidly and retailers will have to adapt accordingly.
Information Technology in the retail sector plays an increasingly important role in managing the customer experience.
Value Messaging for the Retail Industry
Mainstay offers a wealth of expertise in the retail industry. Our management team includes the former IT finance controller for a Fortune 100 retailer, where he saw first-hand how strategic IT investments can facilitate transformational change and keep retailers at the head of the pack.
Technology can enable retailers to:
Quickly respond to evolving market conditions
— to offer special promotions, target key customer segments, or deliver that hot new product just in time for the holidays.
Collect and analyze customer data
— to uncover points of differentiation, understand customer segments, and manage preferences to keep customers loyal.
Maintain inventory at optimal levels
— to improve processes, preserve and protect margins, and ensure that buyers can get what they want at all times.
Mainstay offers many services to help retailers determine the value of their technology investment. In addition, we can help you build a clear business case to validate strategic IT decisions for your stakeholders.